Strategic Sourcing International Refund Return Policy

If a customer receives their order, and decides they would like to return it to us, we would gladly accept the product return, under the following conditions:

  • Any product being returned for refund by a customer, must have a returned goods authorization number, be in unused saleable condition, and be properly packaged to prevent damage during shipping. Freight costs for returned items will be borne by the customer. Returned goods authorization numbers are available by contacting us via the email and phone contact numbers listed on the website
  • If the product was damaged in shipping on its way to the customer, it is the customer’s responsibility to indicate the damage to the carrier when the product is delivered, so proper claims with the carrier can be arranged
  • Customer refunds will be arranged once the returned goods have been received, and the product has been verified to meet the above conditions
  • Customers will be notified regarding the refund decision, and are free to contact us at the numbers listed on the website should they have any questions regarding the refund and return process